What is and why the Covid supplement?

Surcharge for Emergency Situation

COVID-19 has had a significant impact on the global aviation industry and global supply chains. In order to maintain a high-quality and reliable delivery service for you, transport agencies introduced a temporary Emergency Situation Supplement (ESS) in 2020.

  • Since the onset of this global pandemic, agencies have been adapting and adjusting their global network operations to align with new developments, regulatory requirements, and constant changes in capacity and demand.
  • As market conditions continue to evolve with the current situation, the Emergency Situation Supplement (ESS) will be adjusted.
  • The Emergency Situation Surcharge will be adjusted to reflect changes in market dynamics, air capacity availability and operational restrictions.

Please note that the ESS is a temporary charge, which allows us to cover part of the increases in operating costs and make the necessary adjustments to maintain our service levels. We will continue to evaluate and adjust the ESS according to changes in market conditions during this emergency situation.

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